Making an Appointment:
Appointments can be made by email or over the phone at least one week ahead of time. We will be happy to accommodate you short notice if an appointment becomes available.
At the time of your scheduling, important to communicate your health concerns, reason for scheduling a session; allergy concerns such as to animals, fragrance, environment, transportation issues, etc. that may prevent you from keeping an appointment.
Payment:
Payment must be made in advance or at the time of your appointment. You can pay thru PayPal if purchasing a series, paying full class tuition or buying gift certificate(s).
Cancelling an Appointment:
If you need to cancel or change an appointment, we ask you to give preferably 48 hours notice or a minimum of 24 hours notice. This is out of respect for other clients who need to schedule. If less than 24 hours notice is given, you may be charged a cancellation fee equivalent to one half the cost of your session.
Arrival:
Please arrive at least 15 minutes prior to the start of your session to fill out intake forms and prepare for your session.
If you’re running late for your appointment, please call and let us know. You will still be given the length of session you scheduled for and payment for full session is expected. We totally understand that once in a while unexpected circumstances take place (i.e. traffic) and will do our best to give you a full session if time permits.
Clients who are Minors:
Parents or guardians of minors coming for a session must fill out “consent to work on minor” form in addition to intake form prior to receiving a session for the first time.
